Shipping & Returns

When you shop with Baby Jalebi, it is our topmost priority to deliver quality products and to give you the most enjoyable and hassle-free online shopping experience. Keeping this in mind, our Returns Policy is also safe, easy and transparent.


Shipping –

 We ship free of charge across India 

 Most of  our products Ship with in 24 -72 hours of order confirmation.

 Once shipped – you will receive a message from our us with your tracking number and regular updates on your parcels status.

 Our delivery times to you vary between 7 – 10 working days in most cases.

 For express deliveries  at an extra charge please reach out to our customer care

 If you have ordered multiple products – they would ship in separate boxes and at times it can take up to 48 hours for the complete order to reach you  from the time your first parcel arrives.

 Please do note, In correct mobile numbers, pin codes and addresses can not be updated once goods have shipped and the product would be delayed in reaching you as they would first be returned to our warehouses and then re-shipped to you.

 Baby Jalebi will always try its level best to get you your parcels before time – however unprecedented delays due to Govt restrictions , Rains , Floods and any beyond our control situations would require your patience while we work to get your goods to you.  


 Returns -

 Personalized products CAN NOT be exchanged or returned under any circumstances.

We urge you to ensure the sizing , specifications and personalization details of the product before finalizing your order.

 In the rare event of a quality issue with your product – we would immediately reverse pick our defective product and replace it with a new one.

This process can take up to 10 working days, your satisfaction is extremely important to us and we thank you in advance for your patience.


 Exchanges –

 Personalized products CAN NOT be exchanged or returned under any circumstances.

 For NON Personalized Products –

 If upon receipt of your product you would like to exchange it with another colour or another product  – please do get in touch with our Customer Care.


In General below are the steps for this type of exchange / upgrade –


1)      You would need to courier the product back to us.

2)      Upon receipt at our end we would send you a confirmation and then dispatch you a new product at no extra shipping cost J

3)      In case of a difference in pricing due to a product upgrade – our customer care team would collect the new balance payment via a payment link or through  cash on delivery through our courier partner.



Terms & Conditions for Return:

1. The final decision on whether a returned item will be approved or rejected lies completely with Baby Jalebi Quality Assurance Team.

2. The returned items will only be accepted in their original packaging, which includes bags, tags, boxes, invoices, documentations, warranty cards (if any), all accessories, and all the things that were present when the item was delivered to you.

3. The product you're returning must be unused, unwashed and in its original condition. If it is used, damaged, soiled or altered, the return won't be processed and the items will be sent back to you (at your request).


5. If we are unable to send you a replacement of the item that you have returned, we will offer you a credit note for the same. (Validity for the credit note is three months from the date of issue). Store credit given to the customer is not transferable to other user/s.


Will I get a full cash refund on return of order?

No. Baby Jalebi does not offer cash refund. We only offer store credits to shop in future on

Once a payment has been made & product(s) are delivered. The customer can return the products back to us incase they are unhappy with the same. (Please note PERSONALISED products CANNOT be returned or exchanged)

We are happy to exchange the product for you or issue a credit note valid for a year.

We DO NOT issue cash refunds.