I received the item recently and yet to discover how amazing the quality is. However, few things I experienced so far were:
1) amazing customer service right from placing the order, to personalising my bag the way I wanted to delivering it through a delivery partner we requested for due to lock down restrictions. Excellent service for all of that!
2) bag looks classy and spacious. Seem to be of really good quality as of now. Hoping to live up to my expectations.
Thanks for servicing us even during lock down.